Client Service

Delivery

Which countries does the ESCADA E-Store ship to?

Orders placed on ESCADA.us can only ship to the United States. The E-Store cannot ship to PO Boxes. Please note that shipping times can vary from state to state. For Shipping with FedEx Ground Residential to Alaska and Hawaii please allow us 3 to 7 business days.

If you are located in another country and you would like to purchase ESCADA products, please use the Store Finder, to find your nearest store or visit escada.com

Which forms of shipping are available and what are the shipping costs?

You can choose between the following shipping options:


  • Ground Residential – $0.00
  • 2 Business Days – $20.00
  • Priority Overnight - $30.00

Ground Residential

  • 1-5 Business days within the contiguous U.S.
  • 3-7 Business days to Alaska and Hawaii
  • Delivery Tuesday – Saturday between 9 a.m. and 8 p.m.

2 Business Days

  • Order must be placed before 12 p.m. EST
  • Delivery within 2 business days until 8 p.m.
  • Lead times may vary for Alaska and Hawaii

Priority Overnight

  • Order must be placed before 12 p.m. EST
  • Delivery next morning by 10:30 a.m. with the contiguous U.S.

2 Business Day and Priority Overnight Shipping will not be available on the following holidays:


  • Presidents' Day, Monday, February 20th
  • Good Friday, Friday, April 14th
  • Memorial Day, Monday, May 29th
  • Independence Day, Tuesday, July 4th
  • Labor Day, Monday, September 4th
  • Thanksgiving Day, Thursday, November 23rd
  • Day after Thanksgiving, Friday, November 24th
  • Christmas Day, Monday, December 25th

Can I track the status of my delivery?

You can track the status of your order at any time in the "myESCADA" area. You will also receive a shipping confirmation e-mail with a FedEx tracking number. You can use this tracking number to track your order directly via www.fedex.com/us/.